Planning your Control Desk version 7.6 upgrade process
Because all Control Desk implementations are unique, the upgrade process is different for every deployment. However, there are some considerations in the process that should be common to every upgrade.
Control Desk version 7.6 planning information
Refer to the Control Desk version 7.6 planning for deployment information before you begin the upgrade process. The planning content include important information about changes in this latest release that can prepare you for otherwise unexpected differences. For example, the default skin for Control Desk version 7.6 has been updated which can lead to unanticipated changes in the appearance of application views.Planning information can be found in the Planning to deploy section of Control Desk documentation in IBM® Knowledge Center.
Planning your upgrade schedule
When you plan your upgrade schedule, you need to plan adequate time to complete each of the different phases of the upgrade process:
- Determining when you can upgrade
- Planning the upgrade
- Performing pre-upgrade tasks
- Upgrading in a test environment
- Troubleshooting your test upgrade
- Upgrading your production environment
You should plan time into your schedule to perform the upgrade in a test environment. Performing a test upgrade allows you to test and troubleshoot your upgrade, without additional downtime in your production environment.
You should also schedule sufficient time to train Control Desk administrators and users to use the new software. Team members need to understand the capabilities of Control Desk 7.6 in order to participate in the upgrade planning process.
Review current database settings
To ensure a successful upgrade, compare the configuration settings of your existing database with the default configuration settings used by the current installation program. This information can be found in the Control Desk version 7.6 installation information within the manual configuration instructions for your database type. If your current values are insufficient, it could cause problems during the upgrade process. Set configuration parameters equal to or greater than those defined in the Control Desk version 7.6 installation information.