Enabling the ability to view event details
Upon completion of the configuration steps, enable the ability to view event details in the user interface.
Procedure
- Go to System Configuration > Platform Configuration > System Properties.
- Click Filter next to Global Properties, and search for sccd.oslc.
- Several properties enable access to events in various parts
of the user interface. To enable a property, click its arrow to view
its details, and set Global Value to 1.
Table 1. System properties that enable View Federated Details button/menu in the user interface System property Function sccd.oslc.federateddata.enabled Adds a View Federated Details button to the CI Summary tab of Configuration Items application.
Adds a View Federated Details menu item to the Configuration Item field in the ticket applications:- Incidents application
- Problems application
- Service Requests application
sccd.oslc.federateddata.topology.enabled Adds the following items to the CI Topology tab of the Configuration Items application:- View Federated Details action to the node's right-click menu
- Show Events? check box to the Filter section
- Save the record.
- Select the check box next to the property you enabled.
- Select the common action, Live Refresh, and select OK in the Live Refresh dialog.
Parent topic: Configuration needed for viewing event details