View Federated Details option does not display

You cannot view UI Previews, as the View Federated Details button does not display in the CI or Asset applications.

Likewise, the View Federated Details menu does not display next to the CI or Asset fields in the ticket applications.

This issue can occur for several reasons:

The sccd.oslc.federateddetails.enabled system property is not set to 1.
To make sure the property is set properly, see the topic, Enabling UI Previews.
The classification of the asset or CI is not mapped to an OSLC resource type.
For information about mapping assets and CIs, see the topic, Configuring mappings between Classifications and OSLC resource types.