When you initiate a new Change, the date and time at which
the Change was created are displayed in the Reported Date field.
As a Change moves through the process, you can use the View
History action to monitor updates to the Change.
About this task
To view a list of updates that have been made to a Change, perform
the following steps:
Procedure
- Open the Changes application ().
- Open the Change for which you want to view an update history.
- Select the View History action.
The View History dialog is displayed. The Status History
section provides a list of all of the updates that have been made
to the Change. For each update, the status is displayed, along with
the date and time on which the update was made; the user ID of the
user who made the update; and any notes that were added when the update
was made. The Ownership History section lists the owners and owner
groups of the Change, along with the dates of ownership and the user
ID of the user who changed the owner or owner group.
What to do next
If you want to perform a more detailed audit of Change updates,
you can create a report that shows updates to selected attributes
of the Change work order.