In the Change Schedule application, you can view detected
conflicts for all of the Changes that are in scheduled in your environment.
Conflict information is not detected for assets or locations; conflict
detection is available only for implementation tasks that have target
CIs.
About this task
To view implementation task conflicts in the Change Schedule
application, perform the following steps:
Procedure
- Click to open the Change
Schedule application. The application shows all of the scheduled Change
and Release work orders in your environment, with scheduled tasks
displayed as vertical bars in their respective work order rows.
If an implementation task has a detected conflict of any
of the three types (change window, blackout period, or CI), it is
highlighted in red. If any child task is red, all of its parents are
also highlighted as red, all the way up to the work order; the work
order row in the Work column is red to indicate
a task conflict in that work order.
- To determine the type of conflict that exists for a task,
click beside the work order number and go to the
parent Change work order for the task. Open the Schedule tab, and
investigate conflict types in the Schedule Conflicts section. See "Viewing conflicts for a Change" for more information."