Deploy Adobe Acrobat X using Tivoli Endpoint Manager 8.2

Deploy Adobe Acrobat X for Tivoli® Endpoint Manager Server 8.2 is a Software Deployment offering that uses the Tivoli Endpoint Manager version 8.2 for automated fulfillment.

Authorization

For instructions on implementing this offering, log in to the product wiki with your IBM developerWorks ID (or register for one) here. Then, click this wiki article link: Creating automatically deployable software offerings.

The authorization process entails automatic approval from the manager of the requestor and from the Fulfillment Manager.

By default, there is no manual approval process for this offering.

Fulfillment

The fulfillment process begins after the catalog request is submitted (as it is automatically approved).

The following tasks are performed as part of the fulfillment process:
  1. Check for available Adobe Acrobat X licenses. If there are no licenses are available, an assignment is created for the Software License Managers group to order more licenses. maxadmin (or whoever the administrator is) is a member of this group.
  2. Assignment record is generated for the Task owner to initiate a software deployment task on IBM Endpoint Manager server manually.
  3. Task owner indicates successful or failed deployment; License count is decremented if deployment is successful.
  4. On successful deployment, a worklog entry is created that specifies whether the license is allocated now or was already allocated to the system.

Resource assignment

The license count for the Adobe Acrobat X software package is decremented if a successful deployment is indicated.

Role assignment

Table 1. Deploy Adobe Acrobat X role assignments
Role Responsibilities related to Deploy Adobe Acrobat X Requests
Service Requisition User Enters required information for the software deployment
License Manager (Software License Managers) Configures and updates the license count for the software package (Adobe Acrobat X)
Task Manager (Task Owner) Responds to fulfillment errors that are not license related


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