Changing the status of bill batches

You need to change the status of the review bill from PREBILL to REVIEWED in the Bill Review application, so that the billing process can proceed.

Before you begin

You must have reviewed all lines in the bill batch and approved them. If you have not changed the status of the bill lines from WAPPR to APPR, you receive an advisory dialog box. The dialog box lets you change WAPPR line statuses to APPR or cancel the status change for this review bill.

Procedure

  1. In the Bill Review application, on the List tab, select the bill batch.
  2. Click the Bill Review tab, and select Select Action > Change Status.
  3. Specify REVIEWED in the New Status field. You can now approve all waiting approval lines or cancel the status change. If you approve all lines, continue to the next step.
  4. Optional: Specify some remarks in the Memo field.
  5. Click OK to approve the bill batch. Your service provider receives this reviewed bill to include in your next customer bill.
  6. Save the record.
Parent topic: Reviewing customer bills

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