Bill Review application

You use the Bill Review application to review bills in a bill batch and resolve questions before the final bill is issued. Each bill batch contains unbilled transactions for a customer and customer agreement that occurred during the billing period.

A bill batch might also include transactions from earlier review bills that you disputed and the service provider reviewed and resolved.

After reviewing price details for a batch line, you approve or dispute the line prices by changing the status of the line. After you review all lines, you can change the status of the review bill to reviewed. Approved lines on reviewed bills become part of the next bill statement. Disputed lines are sent to the service provider for further review. All unbilled transactions are carried forward for potential inclusion in the next bill batch.

Terms and conditions from the associated customer agreements on the Terms and Conditions tab are printed with the final bill.