Empty list of UI Previews in Federated Details dialog
When you view UI Previews for a CI or asset, the Federated Details dialog does not display a list of available providers and resource links.
A first step to troubleshoot this issue is to disable
the Ignore on Error check box on the interactions
for the provider that you are troubleshooting.
- Go to .
- Under More Actions, select Add/Modify Interaction Group.
- To enable errors that might be occurring on CIs from TADDM or Tivoli® Monitoring, select SCCDCIGRP, the CI Interaction Group. Then, expand each interaction on the Interactions tab whose Provider field is set to RESOURCEREGISTRY, and clear the Ignore on Error? check box.
- To enable errors that might be occurring on assets, select SCCDASSETGRP, the Assets Interaction Group. Then, expand the interaction on the Interactions tab and clear the Ignore on Error check box.
- Select OK.
- Select View Federated Details again. If the dialog still does not display UI Previews and no error occurs, continue to the next paragraph. If an error occurs, consult the other troubleshooting topics for information about the error.