Troubleshooting issues with viewing events
Troubleshoot issues and errors you encounter while you are attempting to view event details for your CIs.
- View Federated Details option does not display
You cannot view event details, as the View Federated Details button does not display in the CI application. Likewise, View Federated Details does not display in the menu when you click >> next to the Configuration Item field in the ticket applications. - Empty list of events in Federated Details dialog
When you attempt to view Tivoli Netcool/OMNIbus events for a CI, the Federated Details dialog does not display any events. - BMXAA1477E: Connection failed to HTTP handler for endpoint. Tried all addresses but could not connect
When you select View Federated Details to view events for a CI, the error BMXAA1477E: The connection failed to the HTTP handler for the endpoint. Tried all "x" addresses but could not connect over HTTPoccurs. The system might seem to hang. - BMXAA1477E: Connection failed to HTTP handler for endpoint. Unauthorized for url
When you select View Federated Details to view events for a CI, the error BMXAA1477E: The connection failed to the HTTP handler for the endpoint. Response: '401' Unauthorized' for url occurs. - BMXAA8797E: There are no interactions in the interaction group that can be run
When you select View Federated Details to view events, this error occurs: BMXAA8797E There are no interactions in the interaction group that can be run. Review whether there are interactions in the interaction group and whether the conditions match the criteria that are specified. - CTGCM0037E: Unable to find interaction group
When you select View Federated Details to view events, this error occurs: CTGCM0037E Unable to find interaction group DNE. Check the interaction group definitions and the topology interaction group system property setting.