Content Installer application overview

The Content Installer application provides a way to view optional content that is compatible with the products that you installed and to import content packages from the Integrated Service Management (ISM) Library into your environment.

The products that are supported on Tivoli's process automation engine use various types of optional content that consists of artifacts and configurations that are not required for the product applications to operate properly. However, such content provides significant value either as samples or as templates that you can refine to meet your specific business needs. Examples of optional content include job plans, reports, roles, escalations, and start centers.

Some content is delivered with the product. You can choose whether to install this content when you install or upgrade your product. The built-in content for each product is carefully designed, tested, and supported. It is recommended that you use the built-in content to ensure that you adhere to best practices.

Between product releases, more content can be downloaded from other sources, primarily the Integrated Service Management Library. The content is also based on best practices for the products, but it is provided on an as-is basis. It is intended primarily for test or development environments and is not designed for production environments.

You can use the Content Installer application to import content packages available on the Integrated Service Management Library. In addition, you can obtain the content packages from other sources or locations, place them in a local folder that is accessible to the product on the server side, then import the package from that local folder location on the server.