Authorizing groups to edit the Contact Us pod

The contents of the Contact Us pod in the Self Service Center can be edited. This product ships with the MAXADMIN group authorized to edit the pod. As an administrator, you can grant other groups the right to perform these edits. You do so in the Security Groups application.

Perform these steps to grant one or more security groups the right to edit the contact pod.

1. Go to the Security Groups application (Security > Security Groups), and open a group for which you want to hide or show these options.
2. Open the Applications tab, and scroll or filter to locate and select the Person Groups application.
3. In the lower portion of the Options window, open the Filter twistie and type chat settings in the Description field. The Configure Chat Settings option is displayed.
4. Check Grant Access beside the option to enable the specified security group to edit the contents of the contact pod.
5. Save the record, and repeat these steps for other security groups as appropriate.