Reviewing asset-CI linking results for a single CI

Use a view action in the Configuration Items application to see key information about the asset-CI linking process for a particular linked CI, including the link date, the user who initiated the linking, the linking method, and, if applicable, the link rule that was used.

About this task

Linking results are persisted in the product database and can be viewed in the Configuration Items application, regardless of what linking method was used:

Linked automatically by the asset-CI reconciliation task (Reconciliation)
Linked manually by a user action in the UI (User Interface)
Linked as the result of something else; for example, a data import from the integration framework (Other)

Procedure

On the navigation bar, click Go To > IT Infrastructure > Configuration Items.
Display the CI whose linking information you want to check.
Select the View Asset-CI Link Details action. (The fields on the View Asset-CI Link Details window are not editable.)
Click OK to close the window.

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