Configuring the Workflow Inbox

You use the Workflow Inbox to review, to route, and to complete your task assignments. A task assignment is a record that is routed to you for action, based on the information contained in a workflow process. Records that are listed in your Workflow Inbox are assigned to you.

Before you begin

You must have security permissions to configure the portlets that display on your Start Center, including configuring the Workflow Inbox.

About this task

The description that displays in the Inbox portlet is the description of the step from the workflow process, not the description of the record. For example, the description for a purchase order task might be "Supervisor approval."

Procedure

  1. Click Edit Portlet (pencil icon) in the Inbox/Assignments header to display the Inbox/Assignments Setup application.
  2. You can perform the following actions in the Inbox/Assignments Setup application:
    • Change the display name of the portlet
    • Indicate how many rows to display in the portlet
    • Select the columns that are displayed in the portlet and modify their descriptions
    • Indicate the order that the columns are displayed by entering a value in the Order column
  3. Click Finished.

What to do next

You must complete the assignment in your Workflow Inbox before the record can move to the next step in the workflow process.


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