View CI Topology

Select View CI Topology to launch to a topology view of the CI in the Configuration Items application. The CI topology provides a graphical view of a CI and its related CIs.

To view the CI topology:

1. On the current ticket record, enter a value in the Configuration Item field or click to select a value.
2. Click beside the Configuration Item field, and select View CI Topology.

   The topology opens in the Configuration Items application, and you can explore a graphical representation of the CI and its relationships with other CIs.

3. Click Return to return to the current record in the Incidents application after you have viewed the topology.