Overview
A default set of objects and attribute values are installed with the product content data.
The following table lists the default objects and attribute values:
Object | Attribute | Value |
---|---|---|
Organization | ORGID | PMSCIBM |
Site | SITEID | PMSCRTP |
Set | SETID | PMSCS1 |
Company | VENDORID | PMSCSCC |
In order to change the service content data to reference
a different set of objects, the new set of objects must be created prior to
running the tool. Once the new set of objects has been created, the
tool can be configured to update the following service content data:
- Services (offerings, catalogs)
- Classifications
- Job plans and job tasks
- User IDs
- Limit tolerances
- Ticket templates
- Work order settings (WP edit status, work order types)