Security groups

Security groups let administrative users manage user authorizations and access rights to sites, applications, storerooms, labor, general ledger (GL) components, and other aspects of the organization.

To view the current application authorization configuration, use the following SQL query:
    select * from APPLICATIONAUTH where GROUPNAME like 'PMSC%'  and 
      OPTIONNAME in ('OPEN', 'READ', 'SAVE', 'DELETE') order by GROUPNAME, APP

Security groups have been created for each of the Service Catalog roles. In addition, a Service Catalog Administrator security group that is authorized to access all base applications has been defined. The names and responsibilities of each of these are described in the table below. The table also identifies the start center associated with each service group. The start centers contain the links, queries, and KPIs pertinent to the job functions of a particular role.

Table 1. Security groups for Service Catalog roles
Security group name Description Responsibilities Start center template
PMSCADM Service Catalog Administrator These users have rights to every action and application. 72Template-PMSCADM
PMSCSDGN Service Designer This role is a specialization of the Service Level Manager or Service Level Administrator role. The Service Level Manager is responsible for creating the service catalog and defining what the service is all about. 72Template-PMSCSDGN
PMSCSDM Service Delivery Manager In the Service Catalog, this role is responsible for identifying how a service defined by the Service Designer is fulfilled. 72Template-PMSCSDM
PMSCSEM Service Execution Manager A role that is responsible for overseeing the fulfillment of the service requisitions in the Service Catalog. 72Template-PMSCSEM
PMSCUCA User Contact Analyst This is a role that, in the context of the Service Catalog, manages (analyzes, receives, and approves) the service requisition as part of the Service Order Planning phase. 72Template-PMSCUCA
PMSCOA Operations Analyst

This role represents the fulfillment operations. A user in this role works under supervision of the Service Execution Manager and is responsible for:

  • Performing all operational processes and procedures of the order planning and fulfillment, ensuring that all IT services and infrastructure meet operational targets
  • Running and monitoring infrastructure components
72Template-PMSCOA
PMSCOS Operations Specialist This role represents the person that performs the work items. Operations Specialists often specialize by platform or application. 72Template-PMSCOS
PMSCSRU Service Requisition User The Service Requisition (Service Requestor) User is based on the role of the User. In Service Catalog the Service Requisition User searches for and requisitions services from the catalog, consults on status of the requisitioned services and receives the services performed by the IT organization. 72Template-PMSCSRU


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