Creating an RFC from a release

Use this task to create a request for change (RFC) from a release. When you create an RFC from a release, you specify the RFC completion date that is required by the release; you also specify any other information that defines the requested change.

1. If you have not already done so, perform these steps to open the release that requires the RFC:
   1. Click Go To > Release > Releases to go to the Releases application.
   2. Click Release to display a list of the releases that are defined in your environment.
   3. Click the number of the release that requires the RFC.
2. Select the Create > Process Request action to open the Process Requests application.
3. Click (), and specify the following information to define the new Process Request:
   • Type a short description of the needed change in the Description field. Type a description that clearly identifies the needed change, so that other users can easily identify what you are requesting.
   • In the Process Manager Type field, select Change.
   • In the Classification field, select Classify, and click the blue box beside the classification value that best describes the purpose of the request. The Classification and Class Description fields are populated based on your selection, and any attributes associated with the classification are displayed in the Classification Attributes section. You can optionally enter specific information to define the attributes.
   • Enter values in other, optional fields as appropriate.
4. Click Save () to save the process request.