Accessibility features for IBM Control Desk
Accessibility features assist users who have a disability, such as restricted mobility or limited vision, to use information technology content successfully.
The accessibility features in the product enable users to:
- Use assistive technologies, such as screen reader software and digital speech synthesizers, to hear what is displayed on the screen. Consult the product documentation of the assistive technology for details on using the technology with this product.
- Perform tasks with the software using only the keyboard.
Accessibility features
- Keyboard-only operation
- Operations that use a screen reader
IBM Control Desk uses IBM Installation Manager. You can read about the accessibility features for IBM Installation Manager at https://www-01.ibm.com/support/knowledgecenter/SSDV2W_1.8.4/com.ibm.help.common.accessibility.doc/topics/ceaccess.html.
IBM Control Desk uses the latest W3C Standard, WAI-ARIA 1.0 (http://www.w3.org/TR/wai-aria/), to ensure compliance to US Section 508 (http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards/section-508-standards), and Web Content Accessibility Guidelines (WCAG) 2.0 (http://www.w3.org/TR/WCAG20/). To take advantage of accessibility features, use the latest release of your screen reader in combination with the latest web browser that is supported by this product.
The IBM Control Desk online product documentation in IBM Knowledge Center is enabled for accessibility. The accessibility features of IBM Knowledge Center are described at http://www.ibm.com/support/knowledgecenter/doc/kc_help.html#accessibility.
Keyboard navigation
You can navigate within the applications by using a combination of keys. This product uses standard navigation keys.
General navigation
Two types of menu are available. The side navigation menu was added as an option in Maximo® Asset Management 7.6 and is a collapsible vertical menu on the left side of the user interface. The side navigation menu can be disabled for an individual user or for a security group.
Standard navigation
- Header bar
- Toolbar
- Main tabs
- Content
- Title bar
- Main tabs
- Main form
- Section labels
- Table labels
Side navigation menu
- Header bar
- Side navigation menu
- Toolbar
- Main tabs
- Content
- Title bar
- Main tabs
- Main form
- Section labels
- Table labels
Menu navigation
You use the Go To menu to navigate to any of the applications that you have access to. The Go To menu is a cascading menu that is three levels deep at its deepest point. You can use the JAWS (Job Access With Speech) screen reader with the Go To menu. See the product configuration matrix for a list of browsers that are supported with JAWS.
- To get to the Go To menu press Alt+G.
- When you open the menu, JAWS reads the first application in the menu. If JAWS does not begin to read the entry, restart the screen reader.
- Navigate the list of applications in the menus by using the arrow keys.
- JAWS indicates if a menu item has submenus. To get to a submenu,
press the right arrow
or enter. - Press the left arrow
to
move up a level in the hierarchy. If you press the left arrow at the highest level of the Go To menu, you leave
the menu completely. - Press the Enter key to enter an application.
Accessibility help
The Accessibility Help panels provide details on general navigation, menu navigation, and hot keys. Click Accessibility Help from the toolbar of the product to access the help panels.
Screen reader setting
The product contains a screen reader flag. When you turn on the screen reader flag, the user interface is optimized to work with JAWS for Windows®. You use the User tab in the Users application to turn on the screen reader flag.
Keyboard navigation
You can navigate within the applications by using a combination of keys. This product uses standard navigation keys.
Accessible reports
To use the accessibility tools to read reports, you must access the reports in Microsoft Excel. In the reports applications, select the Run Reports option. With this option, you can email an .xls file version of a report to yourself at a scheduled time.
Interface information
- With PDF documentation, you can use optional font enlargement, high-contrast display settings, and can navigate by keyboard alone.
- This product does not have audio features in its interface.
- When an applet, plug-in, or other application is required, it provides a link to one that is directly accessible, or provides alternate content for those that are not directly accessible.
- The online product documentation is available in IBM Knowledge Center, which is viewable from a standard web browser.
The IBM Control Desk user interfaces do not have content that flashes 2 - 55 times per second.
The IBM Control Desk web user interfaces rely on cascading style sheets to render content properly and to provide a usable experience. The application provides an equivalent way for low-vision users to use a user’s system display settings, including high-contrast mode. You can control font size by using the device or web browser settings.
The IBM Control Desk web user interface includes WAI-ARIA navigational landmarks that you can use to quickly navigate to functional areas in the application.
Mobile applications
This product uses standard gestures.
Vendor software
IBM Control Desk includes certain vendor software that is not covered under the IBM license agreement. IBM makes no representation about the accessibility features of these products. Contact the vendor for the accessibility information about its products.
TTY service
800-IBM-3383 (800-426-3383)
(within North America)
IBM and accessibility
For more information about the commitment that IBM has to accessibility, see IBM Accessibility (www.ibm.com/able).