Service Request resource

The shape properties of the Service Request resource are included. The method for accessing the Incident shape document is also included.

The Service Request shape document lists all of the properties, attributes, and dependencies of a service request. To retrieve the Service Request shape, use the following command. Substitute the example host and port with your host and port.

GET http://localhost:7001/maximo/oslc/shapes/oslcsr
Accept: application/rdf+xml

The table shows the Service Request resource, as defined by the default configuration.

You can use the OSLC Resources application to define which columns are in the Service Request resource. To define the columns, edit the Service Request definition in the OSLC Resources application. This definition is used to generate the resource representation that is presented by an HTTP request to the resource URI.

For information about the OSLC Resources application, see Configuring OSLC Resources.

Table 1. Service Request resource shape properties
Prefixed name	Occurs	Read only	Value type	Representation	Column or description in Control Desk
sccd:classStructureId	zero-or-one	false	Resource	Reference	Classification
oslc:modifiedBy	zero-or-one	false	Resource	Reference	Modified By
dcterms:identifier	zero-or-one	true	String	Not applicable	Ticket Unique ID
sccd:priority	zero-or-one	false	Integer	Not applicable	Reported Priority
dcterms:title	exactly-one	false	String	Not applicable	Summary
sccd:internalPriority	zero-or-one	true	Integer	Not applicable	Internal Priority
oslc:shortId	zero-or-one	false	String	Not applicable	Service Request
dcterms:modified	zero-or-one	false	DateTime	Not applicable	Changed Date
dcterms:creator	zero-or-one	false	Resource	Reference	Reported By
sccd:status	zero-or-one	false	Resource	Reference	Status
dcterms:created	zero-or-one	false	DateTime	Not applicable	Reported Date

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