Editing the mxe.properties file

Edit the mxe.properties file on the TDI server to identify the location of the HP Service Manager server and to specify a login user that the TDI server can use for authentication to the Control Desk HP Service Manager servers.

About this task

Complete the following steps to edit the mxe.properties file on each computer where Tivoli® Directory Integrator is installed:

Procedure

  1. Change to the Tivoli Directory Integrator work directory. You specified a work directory when you installed Tivoli Directory Integrator.
  2. Open the mxe.properties file.
  3. Specify values for the following properties as shown:
    default.maximo.authentication.required=true
    default.maximo.url=URL
    default.maximo.user=user_ID
    {protect}-default.maximo.password=password
    where:

    URL is the URL of your Control Desk server.

    user ID and password specify a user that is authorized to log on to the Control Desk server and that has the authority to create Service Desk tickets.

    Note: Typing {protect}- in front of a property name instructs Tivoli Directory Integrator to encrypt the property value the next time it reads the file. In this case, the encrypted password will be shown if you open the mxe.properties file after the TDI server is started.
  4. Specify values for the following properties as shown:
    {protect}-config.hpsm.password=password
    config.hpsm.user=user_ID
    config.hpsm.server.url=URL
    config.hpsm.server.port=port
    where:

    user_ID and password specify the HP Service Manager user ID and password for authentication

    URL and port specify the URL (for example, http://9.3.5.56) and port number of the HP Service Manager server.

  5. Replace the default values shown for the following properties, if needed:
    default.last.execution.date.Maximo_ESD=2008-01-01T06:00:00+00:00
    default.hpsm.query.start.time=2011/07/01 06:00:00
    delete.last.execution.date.Maximo_ESD=no
    where:

    default.last.execution.date.Maximo_ESD specifies the earliest date that a Control Desk ticket must be updated to be queried by the Assembly Line. This value is used only the first time an Assembly Line is run for each object type (Incident, Problem, or Service Request). After that, the date of the last updated ticket is used. (Note: Only tickets created using the HP Service Manager integration are queried.)

    default.hpsm.query.start.time specifies the earliest date that a HP Service Manager ticket must be created/updated to be queried by the Assembly Line.

    delete.last.execution.date.Maximo_ESD can be set to yes or no. If yes, the value of the default.last.execution.date.Maximo_ESD property is used as the date to query tickets the next time the Assembly Line is run. Specify no to avoid querying unnecessary tickets every time.



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