Configuration for IBM Endpoint Manager for Software Use Analysis 1.3 adapter

Configure the Control Desk integration with Tivoli® Endpoint Manager 1.3.

About this task

A stand-alone site was created in Tivoli Endpoint Manager to enable the Control Desk, Tivoli Asset Management for IT, or Tivoli Service Request Manager® integration with Tivoli Endpoint Manager for property feeds. To complete the configuration procedure, you must prepare Tivoli Endpoint Manager to collect the necessary data fields and send the results to the Tivoli Endpoint Manager for Software Use Analysis database.

The configuration procedure follows.
Note: Both Control Desk and Tivoli Service Request Manager users should use the TAMIT site and follow this procedure. The user must be licensed to use the Software Use Analysis product of Tivoli Endpoint Manager.

Procedure

  1. Open the Tivoli Endpoint Manager console by using a Master Operator account.
  2. In the left pane of the console, select the License Overview dashboard.
  3. In the right pane, Software Use Analysis section, under Available Sites, click the Enable link next to TAMIT Integration.
  4. In the left pane, from the All Content view, select:

    Sites > External > TAMIT Integration.

  5. In the right pane, open the Computer Subscriptions tab, select All computers, and click Save Changes to subscribe all computers to the site.
  6. In the left pane, from the All Content view, select:

    Sites > External > TAMIT Integration > Analyses.

  7. In the right pane, select TAMIT-V2 analyses records in the list, then right click and select Activate. Each of the analyses records should display Activated Globally. If they display Activated Locally, deactivate them and use a Master Operator account to reactivate them.

    When upgrading, if you have the TAMIT::72 analyses activated, you need to select all of the TAMIT::72 analyses records. You then right-click one of the selected records and choose Deactivate from the context menu.

    After activation, you can select any of the analyses and see the data coming in from the field computers on the Results tab.

    To use the new analyses properties, you must first add them to the Software Use Analysis inventory database, as described in the next steps.

  8. Open the Software Usage Analysis interface and log in.
  9. Run an import (or wait for a scheduled import to run) to get your new properties to appear in the system.

    To run an import on demand (rather than waiting):

    1. Open the Software Usage Analysis Control Panel and on the left pane under Data Import select Import Options.
    2. On the right pane, in the Run Now section, clear the Perform full import check box and click Run.
    Depending on the size of your deployment, the import might take a while to run. You can monitor progress by clicking one of the other items in the Control Panel items list, which will redirect you to the log viewer.
  10. Add the properties to the system.
    1. From the Software Usage Analysis Control Panel, on the left pane under Data Import, select Computer Properties.
    2. In the right pane, lower left corner, click the + (plus) button to add a property.

    When upgrading, delete the old TAMIT::72 properties by selecting each of the properties and clicking the - (minus) button.

  11. In the Create Computer Properties window, select TAMIT Integration > TAMIT::V2::Audio devices > TAMIT::V2::Audio devices and click Save.

    When you select TAMIT::V2::Audio devices, the Name field above the folder should update to TAMIT::V2::Audio devices. Do not modify this name, because the integration depends on the name being correct.

  12. Repeat step 11 for each of the other properties in the TAMIT Integration folder that start with TAMIT::V2. When you are finished, the data structures are available in Software Use Analysis, but they are not populated with computer data yet.
  13. Import the actual property data into the inventory database (or wait for a scheduled import to run). To run an import on demand (rather than waiting):
    1. Open the Software Usage Analysis Control Panel and on the left pane, under Data Import, select Import Options.
    2. On the left pane, in the Run Now section, clear the Perform full import check box and click Run.
    Depending on the size of your deployment, the import might take a while to run. You can monitor progress by clicking one of the other items in the Control Panel items list, which will redirect you to the log viewer.
  14. Verify that your Software Use Analysis component is configured to import text values longer than 255 characters:
    1. Find DSS\rails\tmp\schema.ini in the Tivoli Endpoint Manager installation folder.
    2. Open the schema.ini file and locate the section for properties.csv.
    3. If necessary, change the Column 4 definition to: Col4=value LongChar and save the file.
Parent topic: Adapters for IBM Endpoint Manager for Software Use Analysis and IBM Endpoint Manager

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