KPIs

This product ships with a set of built-in key performance indicators (KPIs) that can be used to customize your start centers. KPIs display graphical views that enable you to track critical performance variables over time. For example, an Asset Manager Start Center displays KPI graphs that show outstanding RFCs; the deployed assets updated within the last 7 days; assets disposed in the current year; and other KPIs that provide an overview of the assets in the environment. A KPI is a process-specific item that supports a particular business processes.

The following table lists and describes the KPIs that are available as optional content:

KPI	KPI ID	Contents	Calculation Type
KPIs - ITAMHAM	HAMKPINOAUTH	Deployed Asset without Authorized Asset	DECIMAL
	HAMKPINOAUTHPER	Percentage Deployed Asset without Authorized Asset	PERCENT
	HAMKPINODPA	Authorized Asset without Deployed Asset	DECIMAL
	HAMKPINODPAPER	Percentage Authorized Asset without Deployed Asset	PERCENT
KPIs - ITAMINVADMIN	INVDPA7	Deployed Assets updated within last 7 days	DECIMAL
	ITAMNONREPORT30	Deployed Assets not reporting in last 30 days	DECIMAL
KPIs - ITAMADMIN	ITAMADMINUSERS	ITAMADMIN Logged in Users	DECIMAL
	ITAMACCTSPECUSE	ITAMACCTSPEC Logged in Users	DECIMAL
	ITAMFINMGRUSERS	ITAMFINMGR Logged in Users	DECIMAL
	ITAMENDUSERS	ITAMENDUSER Logged in Users	DECIMAL
	ITAMHAMUSERS	ITAMHAM Logged In Users	DECIMAL
	ITAMINVADMINUSE	ITAMINVADMIN Logged in Users	DECIMAL
	ITAMRECEIVERUSE	ITAMRECEIVER Logged in Users	DECIMAL
	ITAMSAMUSERS	ITAMSAM Logged in Users	DECIMAL
KPIs - Asset Disposal	ITDISPOSED	IT Assets Disposed in Current Year	DECIMAL
	ITWAITDISP	IT Assets waiting for disposal in a location	DECIMAL

The built-in KPIs for asset management have names that begin with the letters IT and HAM. To inspect these built-in KPIs, click the Edit Portlet icon () in the header row of a current KPI in your start center, click Select KPIs, and filter on IT or HAM in the KPI field. Each KPI has a name, a description, and a calculation type. The calculation type indicates whether the performance variable that is tracked by the KPI is calculated to display a number (DECIMAL) or a percentage value (PERCENT).

Feedback