Configuring the classification icon

In the Incidents, Service Requests, Problems, Changes and Releases applications, classifications can be represented by images. These images are assigned to classifications in the Classification application.

1. In the Classifications application, select a classification.
2. Select the Add/Modify Image action. The image must be a GIF or JPG file.
3. Enter the file location or click Browse to navigate to it, click OK and then Save.