Risk and Priority values for upgraded environments
If you installed this product as an upgrade from Change and Configuration Management Database Version 7.2 or earlier, you might already have your own domains defined for the Risk and Priority values. If you want to take advantage of the built-in PMCHGMAIN1 and other workflow actions that calculate and take action on these values, you can do so while preserving your previously defined Risk and Priority domain values. Alternatively, you can use both the new built-in Risk and Priority values and the new workflow calculations.
The domains that determine the Risk and Priority values are PMCHGRISK and PMCHGPRIORITY. If you have a previously defined domain associated with the Risk or Priority values, the new domains are installed with this version of the product. However, these newly installed domains are not associated with these fields on the Change (WOCHANGE) object.
Depending on whether you want to use the Risk and Priority workflow calculations with your previously defined domain values, or to use the workflow calculations with the new built-in values, do one of the following:
| For this setup | Perform this operation |
|---|---|
| Use the built-in workflows that calculate and take action on the Risk and Priority fields, and preserve your current Risk and Priority values | In the Workflow Designer application (), edit the Risk and Priority calculation workflows to set your own RISK and WOPRIORITY values. In addition, edit the PMCHGAUTH workflow to branch off your own RISK values. For instructions on modifying workflows, click Help in the upper right corner of the Workflow Designer application. |
| Use the built-in workflows that calculate and take action on the Risk and Priority fields, and use the built-in Risk and Priority values provided with this product version | In the Database Configuration application (), open the WOCHANGE object, and set the domain on the Risk field to use the PMCHGRISK domain. Set the domain on the Priority field to use the PMCHGPRIORITY domain. |