Person groups
When you design a Change workflow, you can assign the steps in the workflow to either an individual user or a person group. If you make these assignments to person groups, the steps can be handled if an individual is unavailable when it is time to complete a step. You can also manually specify individual users or person groups; for example, you do so when manually assigning an Owner or Owner Group to a Change.
For more information about assigning person groups to workflow assignments, see Person groups in workflows.
This product ships with a set of predefined person groups for Change Management. Some of these groups are used by default in the best practice PMCHGILV3 workflow steps. If you want to use this workflow as shipped, add users in your data center to these groups. You can also modify the workflow to use other groups.
The built-in person groups are as follows:
| Person Group | Description |
|---|---|
| PMCHGADM | Change Administrators |
| PMCHGANA | Change Analysts |
| PMCHGAPP | Change Approvers |
| PMCHGBUS | Business Executives |
| PMCHGCAB | Change Advisory Board |
| PMCHGIMP | Change Implementors |
| PMCHGITM | IT Management Board |
| PMCHGMA | All IT Change Managers |
| PMCHGOWN | Change Owners |
To review person groups that are defined Change Management, go to the Person Groups application, type PMCHG in the Person Groups field, and press Enter. You can click the name of a person group to see details about that group.
You can modify these person groups, add users to these person groups, and define new person groups. For more information, consult the information that is provided for the Person Groups application (in the navigation pane, click ).